WHAT INFORMATION DO WE COLLECT AND STORE?
When ordering or signing up on our site, you may be asked to enter information to help us personalize your online experience with New Dam Publishing. You may be asked to enter the following: name, email address, mailing address, phone number, credit card information, or other details.
WHEN DO WE COLLECT THAT INFORMATION?
We collect information from the moment you place an order, subscribe to a newsletter, navigate the website, or enter information on our site via marketing communication. The personal information you enter anywhere on our site, will most likely remain there and be stored somewhere.
You are allowed to decline to provide certain personal information, in which case we may not be able to provide you access to certain features and functionalities of the site.
WHAT DO WE DO WITH YOUR PROVIDED INFORMATION?
We may use the information we collect in the following ways:
- Name: To address you appropriately and verify your identity
- Email Address: To serve as a point of contact, to share information and materials with you
- Mailing Address: To ship your purchased orders
- Phone Number: To aid in efficient order deliveries
- Credit Card Information: To process your orders securely
WHAT DO WE DO TO PROTECT YOUR INFORMATION?
Your personal information is contained behind secured networks and is only accessible to a limited number of persons who have special access rights to such systems, most prominently; Britt van den Elzen, but also employees of the Hosting provider who get access to help maintain the site when Britt is present. These persons are required by contract to keep the information confidential, if/when they come in contact with it. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. Which we have a valid certificate for.
All transactions are processed through a gateway provider, like Stripe or Paypal and are not stored or processed on our servers.
CALIFORNIA ONLINE PRIVACY PROTECTION ACT (CALOPPA)
In accordance with CalOPPA, we agree to the following:
- Users can visit our site anonymously.
GENERAL DATA PROTECTION REGULATION (GDPR)
We will comply with any request to correct, delete, or withdraw consent to our use of your information. Read more here: https://www.eugdpr.org
CHILDREN ONLINE PRIVACY PROTECTION ACT (COPPA)
We comply with COPPA and do not knowingly market to or allow third-parties to collect PII from children under the age of 13. We require the consent of a parent or guardian to collect personal information from children under the age of 13.
We confine your information for as long as required to respond to and resolve inquiries and to process and share relevant information with you about ordered products or services. For mailing list subscriptions, we retain your information for as long as you remain subscribed (i.e. you do not unsubscribe).
You can choose to have your computer notify you each time a cookie is being sent, or you can choose to turn off all cookies in your browser settings. Look at your individual browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience better, may not function properly.
Using Google Analytics, as a third-party vendor, we collect the following data:
- Demographics, gender, age, browser, device and interests.
DO NOT TRACK SIGNALS
We honor Do Not Track (DNT) signals and do not track, plant cookies, or use advertising when a DNT browser mechanism is in place.
We do not sell, trade, or otherwise transfer to outside parties your PII unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
Non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
FAIR INFORMATION PRACTICES
In compliance with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 7 business days.
We agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law.
You reserve the right to opt-out of receiving future emails. If you wish to do so: Follow the instructions located at the bottom of each email. The mailing system used, will remove you from all correspondence. If you suspect that this is not the case, please contact firstname.lastname@example.org.
The CAN-SPAM Act sets rules for commercial email, establishes requirements for commercial messages, gives recipients the right to unsubscribe from emails, and indicates the penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and to send information and updates pertaining to orders.
- Send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after an original transaction has occurred.
In accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in a reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Allow users to unsubscribe by using the link at the bottom of each email.